ABN: 61 873 671 488

Belair Hotel Loyalty Terms and Conditions

February 2021

Introduction

These Terms and Conditions form the basis of the Belair Hotel membership loyalty

from time to time.

1.3. A member must notify Belair Hotel of any change of address or of a lost or

stolen membership card. The Belair Hotel is not liable for any delay in

replacing a membership card or for any unauthorised use of a membership

card.

1.4. Points will not be credited until an individual becomes a member. Members

can confirm the number of points held by them by asking at the bar or online.

Disputes about any details regarding member’s points must be notified to

Belair Hotel’s membership team (admin@belairhotel.com.au ). A written

statement by Belair Hotel deciding any such dispute is final and binding.

1.5.4. If the member does not use his or her membership card for a period of

12 months or dies.

1.6. A member may terminate his or her membership at any time by giving written

notice to Belair Hotel membership team (admin@belairhotel.com.au) The

member’s points will be cancelled 12 months after receiving the notice and the

member’s details will be deleted from the Belair Hotel membership database.

1.7. Membership cards are not credit or charge cards, are not transferable, and

remain the property of Belair Hotel and must be returned to Retail operator if

a member ceases to be a part of the scheme.

1.8. Any tax, liability, or duty arising from a member’s participation in the Belair

ABN: 61 873 671 488

2.2. Belair Hotel will determine which goods or services are qualifying goods and

services and the number of points that will be credited to a member’s account

for such purchases.

2.3. A member must present his or her membership card to Belair Hotel staff before

the purchase is concluded. Failure to present the membership card will result

in no points being credited to the member’s account for the purchase.

2.4. Points cannot be redeemed as cash.

2.5. Points will be accrued where a purchase is paid by points in part or fully with

in the one transaction.

the points were credited to that account will, at the discretion of Belair Hotel,

expire and will be deducted from the points balance in a member’s account.

4.0 General

4.1. Belair Hotel may make any changes at any time without prior notice to

members to these Terms and Conditions and the award schedule. Belair Hotel

will attempt to notify members of any changes but shall not be liable in any

way for failure to do so.

4.2. Belair Hotel may without prior notice to members, change those goods and

services which qualify for points and the number of points that attach to those

4.4. Belair Hotel assumes no liability to a member whether for negligence, breach

of contract or otherwise except:

4.4.1. any claim relating to points, to crediting that number of points to the

member’s account.

4.5. A notice shall be deemed to be given by Belair Hotel to a member if it is sent

to the postal or e-mail address of the member appearing in the member

database.

4.6. These terms and conditions will be construed according to and be governed

by the laws of Australia. The parties submit to the exclusive jurisdiction of the

courts in and of Australia in relation to any dispute arising under these terms

ABN: 61 873 671 488

5.0 Privacy Statement

5.1. Belair Hotel may collect information about members including information

contained in the application form and information as to transactions resulting

in points credits and debits which will be held in the membership database.

The membership database contains the following member information:

5.1.1. Name, address & telephone number(s)

5.1.2. Transaction details associated with the collection of membership

program points

5.1.3. Points collected and awards provided.

5.2. Information from the member database will be made available to Belair Hotels’

agents involved in administering the membership program including agents

producing cards and points summaries and data processing. Information from

the membership database will also be made available to and used by Belair

Hotel and its agents, for marketing (direct and all other kinds), planning,

product development, research and other commercial purposes.

5.3. Each member consents and agrees to:

5.3.1. Belair Hotel and its agents including Zen Global accessing the

information contained in the member database;

5.3.2. The disclosure of any information contained in the member database to